Our subscription service prioritizes flexibility for your convenience. You have the ability to cancel, pause, or skip shipments at any time. To ensure timely cancellation of an upcoming order, please notify us at least one business day prior to your scheduled shipment date. While we cannot guarantee cancellation of orders on the same day as shipment, we will make every effort to accommodate your request. In such cases, we will cancel future shipments and provide a prepaid shipping label for the return of unwanted products. A full refund will be issued upon receipt. You can easily manage your subscription, including cancellations, through the "Subscriptions" tab located in the top right menu. Alternatively, feel free to contact us at info@fuelup.gg or the chat link below for additional support!
To modify your subscription, simply click on 'Account' in the menu. From there, you can easily add or remove products from your monthly delivery. This way, you have full control over what you receive each month to best suit your needs. If you need any assistance, reach out to us at info@fuelup.gg or click on the pink circle at the bottom of the page to chat with us!