Refunds & Returns:
We want you to be completely satisfied with your purchase; so we offer a 30-day, "Feel the Difference" Guarantee. Try our products for up to 30 days and if you don't notice the benefits or aren't happy with the results, you can return any unused portion for a full refund. Additionally, if you have an unopened product or discover a fault, you have up to 90 days from the date of receipt to return it for a full refund. If you're concerned about product quality, we'll gladly provide an exchange upon request. To initiate a return or exchange, please contact us by phone (602) 834-8328 or email info@fuelup.gg, and we'll provide you with a prepaid shipping label.
Subscription Policy:
Our subscription service prioritizes flexibility for your convenience. You have the ability to cancel, pause, or skip shipments at any time. To ensure timely cancellation of an upcoming order, please notify us at least one (1) business day prior to your scheduled shipment date. While we cannot guarantee cancellation of orders on the same day as shipment, we will make every effort to accommodate your request. In such cases, we will cancel future shipments and provide a prepaid shipping label for the return of unwanted products. A full refund will be issued upon receipt. You can easily manage your subscription, including cancellations, through the "Subscriptions" tab located in the top right menu. Alternatively, feel free to contact us by phone or email for additional support.